We Speak All Three Languages: Operations, Accounting, and Software
Don't let the gap between your software vendor and your business reality slow you down...
The "Implementation Gap" is Real.
Premier Construction Software is incredibly powerful, but successful implementation requires more than just technical setup. Too often, businesses are left stuck in the middle:
The Software Expert knows the code but doesn't understand your daily site operations.
The Accountant knows the numbers but struggles to navigate the software interface.
The Support Ticket leaves you waiting 24 hours due to time zone differences.
Our Role: We sit squarely in the middle. We understand the specific operational needs of Australian builders and tailor the software to match your business - not the other way around.
Our Services
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Customized Training & Onboarding
Generic training videos rarely stick. We create business-specific training that teaches your staff exactly how to perform their role - whether they are a Project Manager or an Accounts Officer. We replace "click here" instructions with "here is how you handle a Variation in our business."
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Local Support & Troubleshooting
Stop waiting for overseas support tickets. We provide hands-on, Australian-based guidance. When you hit a roadblock, we help you resolve it quickly so your team can keep working.
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Process & Workflow Optimisation
Software doesn't exist in a vacuum. We document and design the external processes that happen around the software. We ensure your team knows not just how to enter data, but why - preventing the "garbage in, garbage out" cycle that ruins efficiency.
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Integrations & Add-Ons
A complete system often relies on external tools. We specialize in configuring the critical integrations that sit between Premier and your other systems, including Employment Hero for payroll, ensuring data flows seamlessly without manual double-handling.
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Stakeholder Reporting
Your Board and your Accountant need data in a specific format, and "out of the box" reports often don't cut it. We design and maintain custom report packages that give stakeholders exactly what they need, when they need it.